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Orchid People is Part of Orchid Information Systems Limited (Orchid).  Orchid is committed to protecting your privacy. This Statement of Privacy applies to the Orchid People website and service and governs data collection and usage. By using the Orchid People website and services, you consent to the data practices described in this statement.

Collection of your Personal Information

If you are a Candidate, we need to hold certain information about you and we need to share it with interested parties.  We also need to be able to get in touch with you. To this end, we hold all your information in our Third Party Marketing System.  You can request to see the information that we hold about you at any time and we will be happy to delete the record if it is no longer required.

Orchid collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Orchid also collects anonymous demographic information, which is not unique to you, such as your postal address, age, gender, preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically collected by Orchid. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Orchid for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the OrchidServe Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through OrchidServe public message boards, this information may be collected and used by others.

Orchid encourages you to review the privacy statements of websites you choose to link to from our websites so that you can understand how those websites collect, use and share your information. Orchid is not responsible for the privacy statements or other content on websites outside of the Orchid family of websites.

Use of your Personal Information

Orchid collects and uses your personal information to operate the Orchid People website and deliver the services you have requested. Orchid also uses your personally identifiable information to inform you of other products or services available from Orchid and its affiliates. Orchid may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Orchid does not sell, rent or lease its customer lists to third parties. Orchid may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number etc.) is not transferred to the third party. In addition, Orchid may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.

Orchid does not use or disclose sensitive personal information without your explicit consent.
Orchid keeps track of the website and pages our customers visit within Orchid People, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within Orchid to customers whose behaviour indicates that they are interested in a particular subject area.

Orchid will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Orchid or the site; (b) protect and defend the rights or property of Orchid; and, (c) act under exigent circumstances to protect the personal safety of users of Orchid, or the public.

Use of Cookies

The Orchid People website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize OrchidServe pages, or register with OrchidServe site or services, a cookie helps OrchidServe to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Orchid website, the information you previously provided can be retrieved, so you can easily use the Orchid People features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or websites you visit.

Security of your Personal Information

Orchid takes reasonable steps to secures your personal information from unauthorized access, use or disclosure. Orchid secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

OrchidServe will occasionally update this Statement of Privacy to reflect company and customer feedback. OrchidServe encourages you to periodically review this Statement to be informed of how OrchidServe is protecting your information.

Contact Information

Orchid welcomes your comments regarding this Statement of Privacy. If you believe that Orchid has not adhered to this Statement or the principles of GDPR, please contact us at solutions@orchidinfo.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.