Ref: 2024/J102
About Orchid
Orchid Information Systems Ltd is an established, small, technical documentation and computer based training company with offices in Royston, Hertfordshire.
The company has been writing and maintaining technical manuals for a variety of business sectors since 1997. For example, you will find our manuals on oil and gas projects in the Middle East, on ships based in the USA, on hospital beds and army trucks in Switzerland, on industrial process plant in the UK and embedded in software systems on the Internet.
Requirement
Orchid are looking for an experienced Technical Author to join our dynamic team and help us create clear, concise, and user-friendly documentation for our clients.
We require a flexible technical author who can tackle documentation for various technology, industrial and commercial projects. For example, an author might be required to write operating procedures for an industrial process system and to produce a product user guide for some manufacturing equipment.
Previous technical writing experience is required and industry experience is preferred. Good commercial awareness is important.
Microsoft Office expertise is essential and knowledge of InDesign and other Publishing Systems would be an advantage.
Key responsibilities are to:
- Create, manage, and maintain high-quality technical documentation, including user guides, operating instructions and online help systems.
- Collaborate with engineers, product managers, and other stakeholders to gather information and ensure accuracy.
- Translate complex technical concepts into clear, concise, and user-friendly content.
- Develop and maintain templates and style guides to ensure consistency across all documentation.
- Review and update existing documentation to reflect product updates and improvements.
- Submit drafts and incorporate feedback to enhance documentation quality.
- Maintain technical documents for clients that have established and ongoing requirements.
- Define and estimate the writing and graphics resources required for new documents.
- Hold Teams meetings or visiting a client’s site, as necessary, to review drafts and resolve queries.
Job Type
This position is offered as a Permanent Position, with a three month trial period.
37 hours/week.
20 days holiday, including three at Christmas, plus Bank Holidays.
Location / Travel
Based in Orchid’s offices in Royston, Hertfordshire, plus occasional travel.
Regular attendance in the office is required, however some home working is possible at management’s discretion.
Application
Applicants must be British and live in the UK.
Applications will be accepted up to 18th August 2024.
Please email your application, and CV, to candidates@orchidpeople.co.uk, quoting ‘2024/J101’.
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